We try our hardest to get your order out the door in a timely fashion. Most orders will be pulled and shipped within 72hrs from the time the order was placed. If we expect delays or items are out of stock you will be notified.
If you are a Reseller or a member of the Washington Clay Arts Association please let us know in the order comments so we can adjust your invoice accordingly.
If you have questions, order issues or RUSH orders please give us a call at 800-952-8030
REQUEST QUOTE FOR SHIPPING:
This means that upon submittal your order will be reviewed and you will be contacted by Clay Art Center to confirm invoice totals, collect payment info and schedule pickup or shipping.
Current shipping options are:
Local Delivery (1000# minimum order)
USPS (we use large flat rate boxes for clay; $20 per 50lbs of clay)
If you know your preferred shipping method please inform us in the order comments during checkout.
All pickup orders are scheduled in advance on a first come, first served basis. We will contact you to arrange day/time for your order. Pickup orders may require up to TWO business days to process, if your order is urgent we strongly urge you to call us (800-952-8030, 9am - 5pm Mon - Fri) to place your order and confirm details at the same time.